Problems
Which obstacles and tasks need improvement?
Start from real work, available information and expected value.
Which obstacles and tasks need improvement?
Which tools and environments are already in use?
Who uses, validates, administers and decides?
Where do delays, errors and approvals occur?
Which sources are reliable, current and authorized?
Which data is needed and what restrictions apply?
What dependencies, terms and exit options exist?
What consequences could an error or unauthorized access have?
Who is accountable and authorizes uses?
Which measurable outcomes would justify a pilot?
A view of scope, priorities, prerequisites and risks to decide the next step: training, a knowledge base, a pilot or governance.